Support
Help with orders, shipping, how to make your latte, and more. Search the FAQs below, or email us and we will get back within 24 hours.
A daily ube latte with collagen, vitamin C, and hyaluronic acid. Mix one scoop with hot water or milk.
Add one scoop to 8 to 10 oz of hot water or milk. Stir or froth until smooth. Works iced too.
Most people notice better hydration and glow within 2 to 4 weeks of daily use. One cup a day is enough.
Free from major allergens. Contains bovine collagen. Check the ingredient list on the product page or ask your doctor if you have concerns.
US orders usually arrive in 7 to 8 business days. You get tracking by email when your order ships.
60-Day Glow Guarantee. Not happy? Email us within 60 days of delivery for a return or refund. Opened products count.
Subscribe and save on refills, with free gifts on qualifying bundles. Skip, pause, or cancel anytime from your Account page, or email us 5 business days before your next shipment.
Open Account, sign in with your checkout email, then cancel your VIP Club plan. Or email hello@withlavendr.com at least 5 business days before your next shipment.
US only for now. Sign up for our newsletter to hear when we expand.
Yes. About 10mg per scoop from guaraná. Less than a cup of coffee.
No. It contains bovine collagen peptides.
We cannot give medical advice. Show the ingredient list to your doctor or midwife before starting.
Keep the pouch sealed in a cool, dry place. Reseal after each use.
Email us ASAP. If it has not shipped, we can usually fix it. After that, we will work with you and the carrier.
Carriers sometimes skip scans for a day or two. No movement for a week? Email us your order number.
Major credit and debit cards, plus Shop Pay, Apple Pay, and other options at checkout.
Yes, bundles usually cost less per serving. See the product page for current pricing. VIP members get refill pricing too.
A daily ube latte with collagen, vitamin C, and hyaluronic acid. Mix one scoop with hot water or milk.
Add one scoop to 8 to 10 oz of hot water or milk. Stir or froth until smooth. Works iced too.
Most people notice better hydration and glow within 2 to 4 weeks of daily use. One cup a day is enough.
Free from major allergens. Contains bovine collagen. Check the ingredient list on the product page or ask your doctor if you have concerns.
US orders usually arrive in 7 to 8 business days. You get tracking by email when your order ships.
60-Day Glow Guarantee. Not happy? Email us within 60 days of delivery for a return or refund. Opened products count.
Subscribe and save on refills, with free gifts on qualifying bundles. Skip, pause, or cancel anytime from your Account page, or email us 5 business days before your next shipment.
Open Account, sign in with your checkout email, then cancel your VIP Club plan. Or email hello@withlavendr.com at least 5 business days before your next shipment.
US only for now. Sign up for our newsletter to hear when we expand.
Yes. About 10mg per scoop from guaraná. Less than a cup of coffee.
No. It contains bovine collagen peptides.
We cannot give medical advice. Show the ingredient list to your doctor or midwife before starting.
Keep the pouch sealed in a cool, dry place. Reseal after each use.
Email us ASAP. If it has not shipped, we can usually fix it. After that, we will work with you and the carrier.
Carriers sometimes skip scans for a day or two. No movement for a week? Email us your order number.
Major credit and debit cards, plus Shop Pay, Apple Pay, and other options at checkout.
Yes, bundles usually cost less per serving. See the product page for current pricing. VIP members get refill pricing too.
Still have questions?
We usually reply within 24 hours.
hello@withlavendr.com